Refund Policy

​We are committed to providing quality products to our customers.  While we hope that you are always satisfied with your purchase, we realize there are times that you may need to return a product.  If you need to return your product, please review the information below.
• Returns must be made within 10 days of your receipt date/purchase for a refund.
• Merchandise must be in its original, unopened, and unused condition.
• We regret that we do not refund original shipping costs with the return.
• Please include a note inside your package stating the reason for your return.
• Please mail your return to:

Hoopies Holistics
Attn: Returns/Exchanges
3456 Keith Valley Rd NE
Dalton, GA 30721

• You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise (see Damaged Products Policy).

• Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise.  We are not responsible for lost packages.

• All returns will be credited to the original credit card used at the time of purchase.

• Returns will be processed within 1-2 weeks of our office receiving your item.

• Please allow at least 2 billing cycles for the credit adjustment to appear on your credit card statement.

• Only items purchased on www.hoopiesholistics.com may be accepted for a return.
  Please contact us with any questions by email at hoopiesholistrics@yahoo.com

Please Note:

• Empty containers cannot be accepted for refund.

• We are unable to offer exchanges or refunds for products returned due to skin irritation. We stand by the quality of the products we sell, but certain ingredients may cause irritation to those with skin allergies. If you’re having trouble deciding what products might work best for your skin contact us for a recommendation. We’re happy to help!

 

Sale Items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.